Susan Mazza, a fellow leadership coach, on her blog at Random Acts of Leadership shared a powerful and touching story about empowerment, taking risks, and the influence it gives a leader… and as my mentor John Maxwell says, “The true measure of Leadership is Influence–nothing more, nothing less.”
Susan’s father, Jim, was faced with a dilemma. Walt was a valuable employee. Walt was also unhappy. Jim visited him in Walt’s office. After reassuring Walt that he was not going to fire him, Jim offered the junior man two recruiter contacts and suggested that he explore what were his options. “Personally, I hope you stay, but I know a bright guy like you has options,” Jim said. “It is important for you to know what is out there. Please keep me posted. My door is always open.”
Why do this? Walt’s unhappiness was becoming clear to all. Jim realized that creating awareness of the problem and helping Walt figure out what he was going to do would be much more helpful to everyone than Walt continuing to stew and affect the team. Addressing the problem made it safe to discuss openly and constructively.
In the end, Walt stayed. He and Jim became close, lifelong friends, and continued the mentor relationship throughout their careers. Choose to empower those around you. When your people know that you value them and you help them do their best, you will be able to accomplish so much more than you ever did before. As Steve Jobs said, “Managing is getting people to do something they don’t want to do. Leadership is helping people discover they can do much more than they thought they could.”
The Ultimate Source of Empowerment at Random Acts of Leadership
Leading People: A Guide to Maxwell’s 21 Irrefutable Laws (Part 1) at Leading in the 21st Century