Finding the Secret

I love the people at Under 30 CEO. They find really insightful people to share their secrets on any number of topics. Entrepreneur Chuck Wall, no longer an Under-30, but a sage none the less, has offered up The Secret to Your Business Success. Here are some he has considered. Can you guess the one he believes today?

  • Listen to Customers
  • Learn to Sell
  • Mitigate Risk

His answer? Listen to your customers instead of yourself. (Did I fool you putting it first?)

When you think about it, doesn’t that really cover the other two? Good selling is about learning what it is your customers need and then giving it to them. By understanding what they really want you will cut your exposure, too. Chuck offers four tips to help you listen to your customers:

  1. Get a clue
  2. Listen to customers’ ideas about everything
  3. Quit expecting to find the answers in Big Data alone
  4. Discover the why in Big Insight

The Secret to Your Business Success at Under 30 CEO

 

 

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